Privacy Policy


Protecting the privacy and security of our customers is our priority. This privacy notice “Privacy Policy” applies solely to information collected by the BraceFX® website (“Website”), except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated, and;
  • How to address concerns over misuse of personal data.

By using our Website, you consent to the data practices described in this Privacy Policy.


We are the sole owners of the information collected on this Website. We only have access to/collect information that you voluntarily provide via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g., to ship an order, process a credit card, etc.)

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.


During registration a user is required to provide certain information (such as name and email address). This information may be used to contact you about special promotions on our products.


We request certain information to process your order. To purchae, you must provide contact information (name and shipping address) and financial information (credit card number, expiration date) on our secure site. If we have trouble processing an order, we'll use this information to contact you.


We partner with some third-party service providers for specific services (e.g. credit-card processing, etc.). We may share names, or other personal information necessary for these services. These parties are not authorized to use personally identifiable information except for the purpose of providing these services.


We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.


We use "cookies" on this Website. A cookie is a piece of data stored on a website visitor's hard drive to help them improve access to the website and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website. Usage of a cookie is in no way linked to any personally identifiable information on our Website.


This Website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other website that collects personally identifiable information.


BraceFX reserves the right to change this Privacy Policy, at any time and without prior notice. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of the our Website after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by this Privacy Policy.


You may contact us as provided below if: (a) you have questions or comments about our Privacy Policy; (b) wish to make corrections to any personally identifiable information you have provided; or (c) want to opt-out from receiving future commercial correspondence, including emails and promotions, from us or our affiliated companies.


Phone:  833-331-7880

LAST REVISED: 04/06/2018